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Customize Your Community Widget

Written by Fin

Easily personalize your community widget to match your brand and engage visitors with welcome and Q&A videos. Here’s how to set up and tailor the widget for your store.

Step 1: From the Setup guide, click Customize widget to access the customization page.

Step 2: Alternatively, go to the Widget section and select Community Widget.

Step 3: Record and upload two videos—a welcome video and a Q&A video. The welcome video introduces visitors to your store.

Step 4: Use the instructions and sample videos provided to help you create compelling welcome and Q&A videos.

Step 5: The Q&A video invites shoppers to ask questions about your products. Find guidance and example videos here as well.

Step 6: Once your videos are uploaded, click Save.

Step 7: Click Add to Product page and Live Preview to view and place the widget on your store.

Step 8: Adjust the widget’s placement to ensure it looks right. If needed, remove and re-add the widget to position it perfectly.

Step 9: Select the widget to customize layout options, titles, colors, and styles for seamless integration with your branding.

A custom community widget welcomes visitors and invites interaction, making your store more engaging and trustworthy. Take advantage of layout and branding options to align the widget with your unique style.

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